Natural Events: Part One

Not all events are planned and not all are celebratory, some are in fact disastrous and heartbreaking, killing thousands, ruining lives. You are probably thinking, what on EARTH is she talking about?! Well, what I’m talking about is events that cannot be planned nor prevented. These being natural disasters, outbreaks of disease and crippling poverty which strike the world and create unkindly events in there own sense. Now, I’m not saying these events need to be marketed, no. I’m going to evaluate the power of digital media which gets the world, us, to donate, volunteer and make a difference to battle the effects of these awful disasters.

With all major disasters there is many large charities which are there to help the victims involved, as well as charities that are there for ongoing disasters, such as illnesses and poverty. But their funds and resources are limited and are always needing the public’s help to carry on there fantastic work.

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Above are just some charities which work closely with digital media with their campaign work. These charitable actions are all targeting different ‘events’ you might say and in different ways.

Sudden Disasters

Sudden disasters are those of ones which happens usually due to no cause and large devastation occurs. For example, the Nepal Earthquake which has taken place the other day. For these disasters, charities have to make there efforts to reach the public immediately and forcefully. These disasters usually need a lot of aid and the only way to get it is through the public’s generosity. Targeting facebook, twitter and their own websites charities have got the correct way to garb the public’s eye. With smartphones being glued to our hands and the scratching need to check our social media every five minutes it would be hard to miss a such big news, and with the national news often promoting these charities on social media it is a genius way to gain the nations help.

With the charities doing as much as they can to generate their appeal it sometimes isn’t enough and when a disaster as large as the earthquake in Nepal, facebook took it into their own hands to raise awareness of the sheer amount of charitable funds that was needed. They added an option onto every users homepage to ask them to donate in this disaster, which gave them a quick, simple way to make a difference.

These steps done by the charities and social network sites to encourage aid from the public are all new methods used compared to the more traditional television adverts, posters and charity donation envelops through the post, but are ones which are probably most effective and appealing with our ‘social’ generation.

Charity’s mentioned:

Oxfam: http://www.oxfam.org.uk/

Save the Children: http://www.savethechildren.org.uk/

Water Aid: http://www.wateraid.org/uk

BBC Children in Need: https://www.bbcchildreninneed.co.uk/herohub

Red Nose Day: http://www.rednoseday.com/

Cancer Research UK: http://www.cancerresearchuk.org/

Feedback

With social media and digital marketing providing to be phenomenon for businesses it also a platform on which consumers can freely comment on these marketing campaigns and the companies goods. This can go either way for a business. Here are three events which have experienced both:

London Marathon

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https://www.facebook.com/londonmarathon?fref=ts

The London Marathon have a Facebook page which  explains what they are about, a non-profit  organisation, and post images of the race, the events following up, competitions and questions to the partakers to see what the gained from their experience. This is a generally quite a successful social media page for the event as it 108k likes and is often mentioned by their sponsor, Virgin, and different celebrities.

This event gets a lot of feedback through social media and the majority of it is positive. With comments posted on their page such as:

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Comments like these help the event grow and encouraging positivist vibes around it. This makes potential attendees believe that this is a well respected event which would be honorable to be a part of. But these comments can be counteracted when negative comments are posted, like this:

UntitledEven though there is a positive start to this comment it gets more degrading to the event stating that they are over charging. This is bad news to the organisers as they state that they are an “non-profit organisation”.

Celtic Connections

10708510_10152480695001374_6769224715408993827_ohttps://www.facebook.com/CelticConnections?fref=ts

Celtic Connections have also got a successful facebook page with 26k likes and an overall rating of the event on the site being 4 and a half stars. This page is used by the event for promotion in general, to congratulate winners, share performers success and to get the buzz prior to the event itself. For this social media site, unlike many other comments, are all mainly positive. That was until I saw a section that you can rate the event. This was the results:

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Still nothing too drastic compared to some reviews on other events but this can still affect the marketing seeing that some are extremely positive, which will encourage attendees, but also discourage that there is quite a few disapproving of it.

04fdb52e70b354acbddf22048fa7f878 Wicked

https://twitter.com/WickedUK

Wicked, the broadway show have many different social media marketing platforms but one of the ones that is the most successful is their twitter account. 69.7k followers it has attracted customers from all over the world. Their twitter just now is promoting their show as it moves to Aberdeen, and in the past has promoted other locations,staff changes and their success. Since being on twitter it has harder for potential consumers to see any comments, but they can still be found by clicking on their post to see who has replied:
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his image shows one positive comment out of thousands. After going through their twitter for what seemed like ages, I was unable to find any negative messages about their show.

From these examples it shows that these social media platforms for marketing can make or break a business. These comments that are put out there by the company can be seen by anyone, but so can the response from the public. This is a territory that business need to constantly monitor to make sure that the bad reviews are responded too efficiently so it doesn’t put other consumers off their goods.

REFERENCES

CELTIC CONNECTIONS., 2015. reviews. . various 2015. Available from: https://www.facebook.com/CelticConnections?sk=reviews [Accessed 24 April 2015].

LONDON MARATHON., 2015. Posts to page. . various 2015. Available from: https://www.facebook.com/londonmarathon?fref=ts [Accessed 24 April 2015].

WICKED., 2015. Tweets. [twitter]. Various 2015. Available from: https://twitter.com/WickedUK [Accessed 24 April 2015].