Natural Events: Part One

Not all events are planned and not all are celebratory, some are in fact disastrous and heartbreaking, killing thousands, ruining lives. You are probably thinking, what on EARTH is she talking about?! Well, what I’m talking about is events that cannot be planned nor prevented. These being natural disasters, outbreaks of disease and crippling poverty which strike the world and create unkindly events in there own sense. Now, I’m not saying these events need to be marketed, no. I’m going to evaluate the power of digital media which gets the world, us, to donate, volunteer and make a difference to battle the effects of these awful disasters.

With all major disasters there is many large charities which are there to help the victims involved, as well as charities that are there for ongoing disasters, such as illnesses and poverty. But their funds and resources are limited and are always needing the public’s help to carry on there fantastic work.

charitybbc TP51FR-V save-the-children1 download brandimages

Above are just some charities which work closely with digital media with their campaign work. These charitable actions are all targeting different ‘events’ you might say and in different ways.

Sudden Disasters

Sudden disasters are those of ones which happens usually due to no cause and large devastation occurs. For example, the Nepal Earthquake which has taken place the other day. For these disasters, charities have to make there efforts to reach the public immediately and forcefully. These disasters usually need a lot of aid and the only way to get it is through the public’s generosity. Targeting facebook, twitter and their own websites charities have got the correct way to garb the public’s eye. With smartphones being glued to our hands and the scratching need to check our social media every five minutes it would be hard to miss a such big news, and with the national news often promoting these charities on social media it is a genius way to gain the nations help.

With the charities doing as much as they can to generate their appeal it sometimes isn’t enough and when a disaster as large as the earthquake in Nepal, facebook took it into their own hands to raise awareness of the sheer amount of charitable funds that was needed. They added an option onto every users homepage to ask them to donate in this disaster, which gave them a quick, simple way to make a difference.

These steps done by the charities and social network sites to encourage aid from the public are all new methods used compared to the more traditional television adverts, posters and charity donation envelops through the post, but are ones which are probably most effective and appealing with our ‘social’ generation.

Charity’s mentioned:

Oxfam: http://www.oxfam.org.uk/

Save the Children: http://www.savethechildren.org.uk/

Water Aid: http://www.wateraid.org/uk

BBC Children in Need: https://www.bbcchildreninneed.co.uk/herohub

Red Nose Day: http://www.rednoseday.com/

Cancer Research UK: http://www.cancerresearchuk.org/

Feedback

With social media and digital marketing providing to be phenomenon for businesses it also a platform on which consumers can freely comment on these marketing campaigns and the companies goods. This can go either way for a business. Here are three events which have experienced both:

London Marathon

11178191_10153001483194748_5238665794256246696_n

https://www.facebook.com/londonmarathon?fref=ts

The London Marathon have a Facebook page which  explains what they are about, a non-profit  organisation, and post images of the race, the events following up, competitions and questions to the partakers to see what the gained from their experience. This is a generally quite a successful social media page for the event as it 108k likes and is often mentioned by their sponsor, Virgin, and different celebrities.

This event gets a lot of feedback through social media and the majority of it is positive. With comments posted on their page such as:

Untitled1

Comments like these help the event grow and encouraging positivist vibes around it. This makes potential attendees believe that this is a well respected event which would be honorable to be a part of. But these comments can be counteracted when negative comments are posted, like this:

UntitledEven though there is a positive start to this comment it gets more degrading to the event stating that they are over charging. This is bad news to the organisers as they state that they are an “non-profit organisation”.

Celtic Connections

10708510_10152480695001374_6769224715408993827_ohttps://www.facebook.com/CelticConnections?fref=ts

Celtic Connections have also got a successful facebook page with 26k likes and an overall rating of the event on the site being 4 and a half stars. This page is used by the event for promotion in general, to congratulate winners, share performers success and to get the buzz prior to the event itself. For this social media site, unlike many other comments, are all mainly positive. That was until I saw a section that you can rate the event. This was the results:

Untitled111 Untitled111hh

Still nothing too drastic compared to some reviews on other events but this can still affect the marketing seeing that some are extremely positive, which will encourage attendees, but also discourage that there is quite a few disapproving of it.

04fdb52e70b354acbddf22048fa7f878 Wicked

https://twitter.com/WickedUK

Wicked, the broadway show have many different social media marketing platforms but one of the ones that is the most successful is their twitter account. 69.7k followers it has attracted customers from all over the world. Their twitter just now is promoting their show as it moves to Aberdeen, and in the past has promoted other locations,staff changes and their success. Since being on twitter it has harder for potential consumers to see any comments, but they can still be found by clicking on their post to see who has replied:
Untitled111hh

his image shows one positive comment out of thousands. After going through their twitter for what seemed like ages, I was unable to find any negative messages about their show.

From these examples it shows that these social media platforms for marketing can make or break a business. These comments that are put out there by the company can be seen by anyone, but so can the response from the public. This is a territory that business need to constantly monitor to make sure that the bad reviews are responded too efficiently so it doesn’t put other consumers off their goods.

REFERENCES

CELTIC CONNECTIONS., 2015. reviews. . various 2015. Available from: https://www.facebook.com/CelticConnections?sk=reviews [Accessed 24 April 2015].

LONDON MARATHON., 2015. Posts to page. . various 2015. Available from: https://www.facebook.com/londonmarathon?fref=ts [Accessed 24 April 2015].

WICKED., 2015. Tweets. [twitter]. Various 2015. Available from: https://twitter.com/WickedUK [Accessed 24 April 2015].

Social Media Platforms for Events: Part One

Please Watch

With the international phenomenon of social media is is the perfect, free way of getting an event noticed, reviewed and communicated. It’s being used internally and externally in companies and is the main aspect in digital marketing (Keenan, 2015). With areas of consumer discussions, direct promotions, hashtags and visual marketing all being covered by this blast of social connectivity it is one that has been taken on my most companies worldwide.

 Lets start with Facebook 

over 500,000 million people are signed up to use  facebook and it is currently the biggest platform of social  media. Facebook allows people to do a number of things which would help a company in it’s marketing. Sharing moments, other peoples posts and photos is one way of sharing what you yourself is doing but also what other people are doing. By the public sharing a personal view or a post that the company have shared it will get the brand aware and the news spread. All their friends and friends of friends (depending on their privacy setting) will be able to view their share and the ‘word of mouth’ marketing technique will soon appear, and as seen in the video more people trust what users say rather than advertisements.

Another area that can be explored on facebook is creating and joining events. This is fantastic tool which is used by many events companies which can make the public aware of their event, feel included and an area in where they can keep updated. You can also see who is attending and if the numbers are high, it will show a sense of a popular, well know event.

2dDdk-UhTwitter

With 289,000,000 active users on twitter today and 135,000 new users everyday twitter is a close runner up to facebook (Twitter, 2015). With twitter it allows users to share their opinions via a ‘tweet’ in 140 characters or less. This can be through a message or media and it reaches out the the followers that twitter account has. Like facebook these can be shared by ‘retweeting’. Twitter is a very active platform for digital marketing as it reaches out to thousands. An event can make an account and then gain their followers by direct marketing or through other social media. This way they can promote their event, get market research, gather feedback, customer communication and gain brand awareness.

Another way the event can become know on twitter is by companies using the hashtag. By ‘hashtagging’ certain words or phrases it becomes searchable by the public and they can stumble across your account. This hashtag system also gives a sense of community as people at event will often be encouraged to hashtag something at the event itself. This giving a good feel to the experience and sharing the experience to others.

The # is not only used in Twitter but many other social media sites now. Facebook have introduced it and is used in the same sense as twitter is. Instagram and Pinterest also include it in their sites, but their main body of interest is their digital media. This is an ever growing social media area and one which will discussed in more depth in Social Media Platforms: Part Two as well as social media mobile phone apps.

Social Media Sites Mentioned:

REFERENCES

KEENAN, J., 2015. Social Media – Who, Why & How? Part One. [lecture notes]. Digital Media Practices and Platforms. The Robert Gordon University, Aberdeen Business School, room 224, 27 March.

PEDERSEN, S., 2015. Motivations for Using Social Media Part 1. [lecture notes]. Digital Media Practices and Platforms. The Robert Gordon University, Aberdeen Business School, room 224, 20 February.

ROSE, K., 2015. UK Social Media Statistics 2015. [online]. 6 January 2015. Available from: http://www.rosemcgrory.co.uk/blog/ [Accessed 14 April 2015].

SBRTECHNOLOGIES BISWAJIT SINGH, 2013. Social Media Marketing — How it Affects Your Business. 17 September. Available from:  https://www.youtube.com/watch?v=yDA864UskXc [Accessed 14 April 2015].

TWITTER, HUFFINGTON POST, EMARKETER., 2015. Twitter Statistics. [online]. Statistic Brain. Available from: http://www.statisticbrain.com/twitter-statistics/ [Accessed 14 April 2015].